Returns & Refund

Returns & Refund

Thanks for shopping with us at  
If you are not entirely satisfied with your purchase, we're here to help.  

Returns You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.  

Defective Items -  After receiving the item if you find any manufacturing defect or transit damage, click the pictures along with your order details and send the same to our email id for further investigation. Do not discard the packaging material, invoices that came with the original packaging.  

Refunds -  Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.  

Shipping -  You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  
Contact Us If you have any questions on how to return your item to us, contact us. Email –  
Office Address BigSmile Furniture WZ-620, Shiv Nagar, Gali No-19A Jail Road, Furniture Market Near New Classic Furniture New Delhi – 1110058 Ph – 9650279349 | 011-45656917
Sale Items Items of sale are not eligible for return.